FAQs
Contact
- Call Gary at 248-283-9553
- Email is sales@cateringcarts.biz
- Home Office is near Chicago, IL.
- Warehouse is near Memphis, TN.
Pricing
- Carts are $175.00 ea.
- Flat rate shipping & handling $52.00
- Applicable State sales tax.
Payment Methods
- Payment by PayPal, VISA or Master Card.
Shipping
- Delivery to Commercial (store) addresses only. UPS will upcharge $40 for residential delivery.
- FOB shipping warehouse zip code 38255 in Sharon, TN.
- Allow 3 business days for order prep.
- We ship every Tuesday and Friday.
- UPS Ground service, allow 3-5 days for order transit.
- Gross shipping weight is about 16.0 lbs. single pack and 32.0 lbs double pack.
- Single packed dimensions are 38” length x 24” width x 10” height.
- Double packed dimensions are 38” length x 24” width x 16” height.
Order Cancellations
- Please call us.
- Orders can be cancelled anytime prior to shipment.
Shipping Damage
Please follow these steps when receiving products:
- Check your counts. If you are short a package, please note it on the carrier’s delivery receipt.
- Perform a detailed inspection for product damage.
- If you find product damage, then note it on the delivery receipt and call us for arrangements.
- Damaged or lost merchandise claims must be filed with UPS within 10 days of receipt of goods.
Returns
Once the product leaves any of our warehouses it becomes the property of the customer.
- Returns must be authorized in advance.
- Return shipping is the customer's expense.
- Please return in salable condition and insure for $175.00 value.
Order Cancellations
- Orders can be cancelled anytime prior to shipment, just call us.
Shipping Damage
Please follow these steps when receiving products:
- Check your counts. If you are short a package, please note it on the carrier’s delivery receipt.
- Perform a detailed inspection for product damage.
- If you find product damage, then note it on the delivery receipt and call us for arrangements.
- Damaged or lost merchandise claims must be filed with UPS within 10 days of receipt of goods.
Returns
Once the product leaves any of our warehouses it becomes the property of the customer.
- Returns must be authorized in advance.
- Return shipping is the customer's expense.
- Materials being returned must be in salable condition and should be insured for $175.00 value.